A while back I complained that the FireFox 2.0 installer didn’t include an actual link to the Applications folder. This morning I saw that this wasn’t just a theoretical problem, nor was it just a problem for “stupid users”. One of our engineers, who is very bright and good with computers but with no real Mac OS experience, had to install FireFox 2.0 on one of our testing Macs. He dragged the FireFox icon onto the picture of the Applications folder. The lack of text made the problem even worse – he wasn’t familiar with the Applications folder icon on OS X so didn’t realize it was meant to be representative of the destination instead of being the destination in and of itself.

It’s hard to find good installers these days.