Back End User Experience
By Adrian Sutton
Olly Hodgson has a great article up pointing out how important it is to think about the usability of your CMS, not just the websites it creates. I’m even more impressed that he realized the editor is the key point of usability in the CMS and gave advice to go about configuring it properly.
Most people think a CMS lives or dies by it’s repository design, it’s content reuse potential or some other fancy backend feature. The reality though is that content management systems are really all about creating and editing content and that’s done with the editor. Most of the user’s time is spent using the editor and so their perception of the whole system is very much dependant on how good the editor is.