Got my MacBook Pro back from service today, all fixed up. Total repair bill would have been $2500 if it wasn’t under warranty. So all up it took three and a half days to get fixed which isn’t too bad actually. I still think it’s a shame that Apple don’t offer guaranteed turn around, on-site support – it would make buying Macs for businesses a lot nicer, but I can understand it’s not their primary target market. I’m still impressed at how easy it was to switch to a backup machine and back – keeping a full clone of the system around is definitely a good idea.